This is an Agreement

between Melissa Merchant (the Coach) and you

(the Client).

Please read the items below and fill out the form below.

THE GOOD STUFF

(What you get with the GYFB Method - Program Details and inclusions)

The Get Your Fight Back Method (GYFB Method/the Program) is a 26 week, online group cancer coaching program run by Melissa Merchant and her team and we welcome you as our newest member client!

As a client you are entitled to the following -

Access to the Program:

• Note - you can access the Program using the sign in link, login (your email) and password that will be provided to you on signing this Agreement. You will receive this information by email shortly after you submit this form below.

Access to the Facebook Group:

• You are now a full member of the Get Your Fight Back Method Coaching Community Facebook Group (the group). You may post, comment, and participate in that community subject to the rules of the group.

Coaching and Accountability:

• Weekly group coaching calls will be provided by Melissa Merchant and/or other qualified coaches on Wednesdays at 12pm and 8pm EST.  If there are any changes to these times, this will be communicated to you in advance by email and in the group.

• 1:1 calls are provided at various points of the program as booked on your registration call and/or as needed and booked by you.

• Email support is available 7 days a week.  Replies can be expected within 24 hours Monday-Friday but may be slightly delayed over weekends and holidays.

• You can ask questions in the group 7 days a week and Melissa and/or other qualified coaches will tag and check in with you at various points during your 26 weeks.

• You will receive weekly program emails on Sundays providing motivation and tips for success. 

Ongoing Access to materials and support (once you have completed the 26 weeks):

• You will have ongoing use of the login and password provided and have ongoing access to the Coaching Library where all Program and bonus materials are contained.

• After completion of the Get Your Fight Back Method Program, the client will become an automatic GYFB Alumni and, will retain access to all the coaching and accountability listed above (including weekly group coaching calls, 1:1 calls and email support)

• You will also retain access to the Get Your Fight Back Method Coaching Community Facebook Group.

• You will also have access to an additional coaching call - the Alumni Call - which takes place on the second Wednesday of each month at 11am and 7pm EST, unless otherwise communicated to you.

THE MONEY STUFF

Program Fees:

• All program fees are subject to applicable taxes and the program fee payment (in full or in part) was paid at the time of registration.

• If you chose one of the payment plan options, you were charged the initial payment at the time of registration. Further payments will be charged every 30 days for the remaining months, on the same day of the month as applicable. 

• If you chose a payment plan, you are responsible for ensuring that your account remains in good standing for the entire duration of the Program. 

• If a payment is declined, Melissa's payment processor will automatically retry for a total of 3 times. You will have 5 business days to bring your account into good standing after the declined payment. If the account is not brought into good standing within 5 business days, the Client’s Program will be put on hold and access will be denied until the account is brought into good standing unless alternative arrangements are discussed with and agreed to by Melissa Merchant. Melissa and her team want you to succeed and are amenable to discussing options if financial issues arise.

• If the account remains in poor standing and no alternative arrangements have been agreed to, the Client’s Program and Facebook Group access will be canceled entirely, no refund will be provided for any payments made and ongoing access will not be available.

**As the Get Your Fight Back Method is largely a digital product and is available in its entirety immediately,

no refunds of any kind will be issued for the GYFB Method, including deposits or any partial payments

once this form has been submitted and access to the GYFB Method granted.**

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THE SUPPORT STUFF

(WHAT YOU CAN EXPECT FROM MELISSA MERCHANT AND HER COACHING TEAM)

Coaching:

• Melissa and/or the coaching team will provide weekly group coaching calls and will make replays available.

• Melissa and/or the coaching team will make available a minimum of two 1:1 calls at various points of the program as booked on our registration call.

• Melissa and/or the coaching team will make available an unlimited number of 1:1 calls as booked by the Client.

Accountability:

• Melissa and/or the coaching team will check in with the Client before the start date of the Program, the start date of the program and periodically during the Program both in the Facebook Community and by email (as set out above).

Community:

• Melissa and/or the coaching team will provide a safe, supportive and motivational community where the Client can confidently share, ask for support and get inspiration.

Support:

• Melissa and/or the coaching team will provide support and answer questions in the Facebook group, by email, in the weekly group coaching calls or in the 1:1 calls.

• Email support is offered Monday to Friday between 9am and 5pm EST. Replies should be expected within 24 hours unless it is over the weekend or on a statutory holiday. Outside of these hours Melissa and/or her team will do their best to reply as soon as possible.

• Facebook group community support is monitored 7 days a week.  Melissa and/or her team will comment within 24 hours unless it is over the weekend or on a statutory holiday. Outside of these hours Melissa and/or her team will do their best to reply as soon as possible.

Commitment:

• Melissa and the coaching team are committed to providing a comprehensive, evidence-based, step by step plan to help you learn how you may overcome current physical and emotional challenges you face and to help reduce risk of future health issues.

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THE (boring) LEGAL STUFF

Confidentiality:

• Easy to understand version - I will respect your right to privacy and you will respect the right to privacy of other clients.

• Legalese - You and Melissa agree that any discussions between us or about others heard on coaching calls, 1:1 calls or in the Program Facebook Group are to be held in strict confidence and cannot be shared, referred to or mentioned outside of the Program Facebook Group without express permission of the person to whom discussions relate. 

Intellectual Property

• Easy to understand version - as more fully detailed below, don't give away or copy program materials for other people unless you ask first and Melissa agrees (she usually will!).

• 'Intellectual Property' which includes information relating to the Program’s proprietary content, including but not limited to proprietary ideas, written content, graphic content, production data, technical data, automation data, technical concepts, test data and test results, marketing concepts, sales results, the status and details of the development of products and services, and information regarding clients and patents, copyrights and trade secrets remains the sole property of Melissa Merchant. 

• You do not have any right to reproduce in part or in whole any Intellectual Property for gift, resale or license to any third party without the express written consent of Melissa Merchant. Clients will not grant access using their login credentials to any third party without the express permission of Melissa Merchant.

• Melissa Merchant reserves the right to restrict access to the program if intellectual property rights are infringed and, if necessary, take action to protect the intellectual property.

Consent:

• From time to time, Melissa might ask your permission to use comments or video that you have shared to promote the Get Your Fight Back Method. Melissa agrees that she or her team will not use these comments or video without express permission from you.

• If you agree, you authorize Melissa and/or her team to use and publish materials as they see fit on social media, websites and other distribution media. You will not receive monetary or royalty fees.

Disclaimer Of Warranties:

• Easy to understand version - Melissa and her team will encourage you through the coaching and accountability tools listed above to achieve your goals but you will have to do the work.

• You agree that you are wholly responsible for your own progress and results and that Melissa offers no warranties or guarantees of future health prospects or results of any kind. Melissa does not warrant or guarantee that the Client will achieve any specific health result or success using any of the materials provided by or created by the Program. Any example of decreased weight, blood markers, improved wellbeing or otherwise does not serve as a warranty or guarantee for any Client in the Program. 

This Agreement will be construed in accordance with and governed by the Laws of the Province of Ontario.

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THE SIGNING STUFF

(aka more boring legal stuff)

The information contained in the GYFB Method is the educated opinion of Melissa Merchant and is intended to be used for general health care information purposes only, and should not be considered complete or used in place of a visit, call, consultation or advice from a physician and/or healthcare provider. Melissa Merchant is not a medical doctor and will not give medical advice. Clients are strongly encouraged to contact their own private physician or healthcare provider regarding continuation or changes in their medical circumstances.